It takes two hours. It costs nothing. And I promise you will walk away realizing that you weren't a bad communicator—you were just using the wrong tools. Have you read the toolkit? What is the one communication habit you are trying to break? Let me know in the comments below. Disclaimer: This post is a review of the referenced online resource. Always verify the source’s authority before applying professional advice.

You do not need a 300-page hardcover. You need a toolkit.

That single reframing is worth the price of admission (which, again, is zero dollars). I have read dozens of business communication books. Most are padded with filler stories. This toolkit is lean. Here are the three tools I immediately started using: 1. The "And/But" Swap Most of us say: “I see your point, but we need to move faster.” The toolkit suggests: “I see your point, and we need to move faster.”