A pharmaceutical manufacturer implemented a GAMP Category 4 Manufacturing Execution System to enforce electronic batch record workflows. During validation, they tested all "happy path" configurations.
Six months post-deployment, an operator discovered that by changing a single dropdown setting from "Mandatory data entry" to "Optional," they could skip a critical weigh-check step. This parameter was not included in the original OQ because it was considered "non-configurable" by the validation team.
To address these risks, modern Category 4 validation must incorporate:
Configuration and Risk Management of GAMP Category 4 Software: Moving Beyond Black-Box Validation
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