While this sounds like a win for consumers, it triggered a behind-the-scenes panic at Nequi. To avoid future liability, the company reportedly This is where the "withdraw" problem begins. The Algorithm Trap: When Security Backfires In the week following the court ruling, thousands of users attempting to withdraw their money—even small amounts like 50,000 COP ($12 USD)—were blocked.
For years, users complained that Nequi’s security was too lax—specifically the fact that a SIM swap or a stolen phone could drain an account via a simple OTP (One-Time Password). The SIC sided with a user who lost millions of pesos, forcing Bancolombia to retroactively. nequi withdraw
Never keep more money in Nequi than you are willing to lose access to for 48 hours. While this sounds like a win for consumers,