By the end of Q1 2026, Project R Team Apple Pie delivered a fully functional prototype 11 days ahead of schedule. Early tests show a 34% reduction in feedback-to-ticket latency and a 47% improvement in cross-departmental data visibility.
Launched in Q1 of this year, Project R (the “R” standing for Resilience, Renewal, and Results ) was designed to overhaul the company’s legacy customer feedback integration system. The “Apple Pie” moniker emerged during a brainstorming session when team lead Marissa Chen noted, “You can’t rush a good pie, and you can’t fake the recipe.”
Next up: Phase 4, codenamed “Whipped Cream,” focused on scaling the solution across international markets.
By the end of Q1 2026, Project R Team Apple Pie delivered a fully functional prototype 11 days ahead of schedule. Early tests show a 34% reduction in feedback-to-ticket latency and a 47% improvement in cross-departmental data visibility.
Launched in Q1 of this year, Project R (the “R” standing for Resilience, Renewal, and Results ) was designed to overhaul the company’s legacy customer feedback integration system. The “Apple Pie” moniker emerged during a brainstorming session when team lead Marissa Chen noted, “You can’t rush a good pie, and you can’t fake the recipe.” project r team apple pie
Next up: Phase 4, codenamed “Whipped Cream,” focused on scaling the solution across international markets. By the end of Q1 2026, Project R